Important Information & Disclaimer

Dexter & Billy Co. provides practical dog-care information, digital resources, guides, routines and product recommendations for everyday dog owners.

Dexter & Billy Co. is created from the perspective of dog owners. We are not professional dog groomers, veterinary professionals, qualified dog trainers, behaviourists or veterinary nutritionists.

Grooming & Coat Care

Our grooming and coat-care content is intended to help owners understand everyday coat maintenance, handling, brushing, bathing, drying, routine checks and preparation for professional grooming appointments.

It is not a substitute for assessment, advice or treatment from a qualified professional groomer or veterinary professional.

Every dog, coat and grooming situation is different. Stop grooming and seek appropriate professional advice if your dog shows pain, significant distress, aggression, severe or tight matting, wounds, inflamed or broken skin, swelling, ear problems or anything else that causes concern.

Clipping, shaving, difficult mat removal and other advanced grooming procedures may carry a risk of injury when performed without appropriate knowledge or experience and are best discussed with a suitable professional.

Health & Veterinary Information

Information relating to skin, coat, ears, eyes, paws, digestion, feeding or general wellbeing is provided for general educational purposes only.

It is not veterinary advice and should not be used to diagnose, treat or manage a medical condition.

If you are concerned about your dog's health, notice a sudden change, or your dog is showing signs of pain, illness or significant discomfort, contact a veterinary professional.

Training, Handling & Behaviour

Our handling, confidence-building and calm-routine content is designed to support positive everyday experiences between dogs and their owners.

It does not replace individual advice from a suitably qualified dog trainer, clinical animal behaviourist, veterinary behaviour professional or veterinary professional.

Dogs showing significant fear, panic, aggression or sudden behavioural changes should be assessed by an appropriate professional.

Feeding & Wellbeing

Any information relating to food, treats, supplements, hydration or general wellbeing is intended as general educational information and not as individually tailored veterinary or nutritional advice.

Individual dogs may have different nutritional, medical and dietary requirements. Speak to your veterinary professional or an appropriately qualified canine nutrition professional if you are unsure what is suitable for your dog, particularly where allergies, medical conditions or prescribed diets are involved.

Product Recommendations

Dexter & Billy Co. may recommend products that we believe could be useful to dog owners. Individual dogs differ, so a product that suits one dog may not suit another.

Always read and follow the manufacturer's instructions and check suitability for your individual dog.

Some recommendations contain affiliate links. Where this applies, Dexter & Billy Co. may receive a commission from qualifying purchases at no additional cost to you. Please see our Affiliate Disclosure for further information.

Using Our Content

Our guides and online content are intended to support, educate and help owners make more informed everyday decisions. They cannot take account of every individual dog, coat type, medical history, temperament or circumstance.

You remain responsible for deciding whether any activity, product or routine is appropriate for your dog and for seeking professional advice whenever you are unsure.

Our aim is simple: to help ordinary dog owners feel more informed, more prepared and more confident — while recognising when professional help is the safest and kindest next step.